Terms and Conditions

1. Acceptance of Terms

By accessing or using the services on Calmma, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies that may apply. If you do not agree to these terms, you must refrain from using the site.

2. Changes to Terms

Calmma reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be posted on the site, and by continuing to use the site after such modifications, you agree to be bound by the updated Terms.

3. Product Availability

All products listed on the site are subject to availability. In the case of an item being out of stock or unavailable, Calmma will notify you and offer a refund or exchange if applicable.

4. Order Acceptance

When you place an order, it is an offer to purchase the product. Calmma reserves the right to refuse or cancel any order at any time for reasons including product availability, errors in pricing, or suspected fraud.

5. Payment Terms

Calmma accepts PayPal payments as well as credit card payments (Visa and Mastercard). By placing an order, you authorize PayPal to process your payment, ensuring that the transaction is secure.

6. Shipping Policy

Calmma does not support international shipping. We currently only ship within Australia. Shipping times and costs will be provided at checkout. Please ensure you provide accurate shipping information to avoid delays.

7. Shipping Fees

Shipping fees are non-refundable unless the product is faulty or damaged upon delivery. The customer is responsible for shipping costs related to returns and exchanges.

8. Returns and Exchanges

Customers may return products within 30 days of purchase, subject to our Return and Refund Policy. The items must be in unused, original condition with all tags and packaging intact.

9. Cancellations

Orders may be canceled before shipment. Once the order has been processed or shipped, it cannot be canceled. Please contact customer service immediately for cancellation requests.

10. Refunds

Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear in your account after processing.

11. User Conduct

You agree to use Calmma’s website for lawful purposes only and in a manner that does not infringe the rights of others. You must not misuse, tamper with, or disrupt the functioning of the website or its services.

12. Account Responsibility

If you create an account with Calmma, you are responsible for maintaining the confidentiality of your account information, including your username and password. You are also responsible for all activities that occur under your account.

13. Product Descriptions

Calmma makes every effort to ensure that product descriptions and prices are accurate. However, errors may occur, and Calmma reserves the right to correct any mistakes, including product pricing or description errors, without prior notice.

14. Privacy and Data Security

Your privacy and the security of your personal information are important to us. We use SSL technology to protect your personal data during transactions. For more information, please refer to our Privacy Policy.

15. Third-Party Links

Calmma may provide links to third-party websites for your convenience. However, we do not endorse or take responsibility for the content or services provided by these external sites.

16. Intellectual Property

All content on Calmma, including images, logos, text, and software, is the intellectual property of Calmma or its licensors. You may not copy, reproduce, or distribute any content from this website without prior permission.

17. Limitation of Liability

Calmma’s liability is limited to the amount you paid for the product. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our site or products.

18. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising out of these terms shall be resolved through binding arbitration in accordance with Australian law.

19. Indemnification

You agree to indemnify, defend, and hold harmless Calmma, its affiliates, and its employees from any claims, damages, or liabilities arising from your use of the site or violation of these Terms and Conditions.

20. Force Majeure

Calmma will not be held liable for any delay or failure in performance due to circumstances beyond our control, including but not limited to natural disasters, government actions, or technical failures.

21. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

22. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and other legal notices, constitute the entire agreement between you and Calmma. Any previous agreements are superseded by this document.

23. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: [email protected]

  • Phone: +61 2 9947 8000

  • Address: 500 Oxford St, Bondi Junction NSW 2022, Australia